Emailing Customers About CrystalBridge® Analysis Extractor Transports

You can use this function to send a customer an email concerning the CrystalBridge® Analysis Extractor transports. This email will contain all the necessary links and instructions on how the customer can download and execute CrystalBridge® Analysis Extractor.

NOTE

Go to Site Administration > Email Editor to edit the corresponding email template.

Proceed as follows to send an email:

  1. In the navigation bar, click Scan Administration > Transport.
  2. Switch to the Overview tab.
  3. Click Click here to generate system scan email to customer.
  4. Enter the customer’s first name.
  5. Optional: Enter the customer’s last name.
  6. In the SNP Project Contact Email field, enter the email address of the SNP project contact person.
  7. In the Email field, enter the email address of the customer.
  8. Optional: Enter additional email address.
  9. Click Preview.
  • A preview of the email is displayed.
  1. Click Send Email.
  • The email has been sent.